The customer experience is at the heart of all my actions and I am passionate about the service. I absolutely want my guests to have the best experience possible, in connection with the standards of 3 Brewers. I like to make a difference to them and I make sure they experience a good time from their arrival until their departure. I am an ambassador of the brand and I work with my team so that our customers have a user-friendly experience.

My main responsibilities

• Offer an extraordinary customer experience at all times by applying established standards

• Support each step of service by ensuring customer satisfaction, listening to them and taking action as needed

• Greet customers in a friendly way and learn about their needs

• Promote the brewer's tap, the beer of the moment or the beers that can please the customers and ensure the Best Service of Beer according to established standards

• Create envy by offering appetizers, main courses ...