Overview

Join TD Canada Trust in Ottawa as a full time Banking Associate, enhancing customer engagement. Provide valuable advice and support on banking services and digital solutions. In this role, you will be on the frontline of customer interactions, addressing banking inquiries and guiding clients towards suitable solutions. You will engage in digital banking education and assist in real-time problem resolution, ensuring a positive customer experience. Leveraging your administrative and organizational skills will be key to fostering effective relationships.

Responsibilities

• Engage with customers over banking services and transactions
• Educate clients about mobile and online banking features
• Handle cash and non-cash transactions accurately
• Identify process improvements for enhanced customer interaction
• Maintain accurate documentation according to regulations

Qualifications / Requirements