ResponsibilitiesBuscar mejoras para la experiencia de las sucursales: tiempo de espera, procesos de sucursal (ser el canal entre el área de franquicia y cliente para solucionar).
Iniciativa para proponer nuevas ideas que ayuden a optimizar procesos y facilitar el seguimiento de actividades.Cumplimiento de reglas y regulaciones.Apertura de expedientes.Soporte para atención a sucursal.Location: Plaza Andares.Jornada laboral de L-V.Update help content used by Knowledge Hub end users to service client inquiries, as needed.Execute work assigned, including annual review certification and change requests.Serve as liaison to business for work assignments by asking fact‐finding questions, following up on open items and helping with content approval.Conduct needs assessment and update content or develop content related solutions according to business requirements.Research and seek out solutions to inquiries on help content and all other open items related to business including policy gaps...