Elevate your career as a Senior Backend Engineer within Equitable Bank's CARE Pod. This hybrid position emphasizes the construction of safe and configurable agentic systems for improved customer interactions.
You will lead efforts to develop workflows that ensure human oversight throughout back-office tasks. By building evaluation frameworks and enhancing observability practices, your work will align with maintaining high standards in service execution and lifecycle integrity.
Key Responsibilities:
• Implement back-office automation with human oversight
• Create regression tests to validate non-deterministic behaviors
• Strengthen system lifecycle guarantees via backend APIs
• Design pipelines for content ingestions and updates
• Establish observability standards for AI incident management
Requirements:
• Strong foundation in backend engineering and service design
• Experience with designing enforced correctness systems
• Familiarity with tool-calling s...