Leverage your B2B customer service expertise as a Technical Advisor for a leading industrial company in Saint-Laurent. Engage with clients and provide tailored technical solutions in a hybrid work environment.
We are seeking an experienced Technical Advisor to join our customer service team at our Saint-Laurent office. This role involves responding to customer inquiries, preparing quotes, and collaborating with internal teams to deliver effective solutions. You will ensure that client needs are met with professionalism and efficiency while working in a supportive and growing environment.
Key Responsibilities:
• Respond to client inquiries via phone, email, and other channels
• Prepare and coordinate price requests and quotes
• Provide technical product guidance and recommendations
• Collaborate with sales and logistics teams for optimal service
• Maintain accurate client and product information in systems
Requirements:
• 3 years in customer service or technic...