**Job Summary**:
**Responsibilities**:
- Customer Interactions:_
- Respond promptly to client's inquiries via phone.
- Provide accurate information about products, services, and company policies.
- Ensure to make appointments with the business owner.
- Communication:_
- Communicate effectively with customers, colleagues, and other departments to ensure seamless customer experiences.
- Maintain a professional and empathetic demeanor in all interactions.
- Documentation:_
- Document customer interactions and transactions accurately.
- Update customer records with relevant information and details.
- Problem Solving:_
- Identify and escalate priority issues to the appropriate channels.
- Collaborate with team members to find solutions to complex problems.
- Product Knowledge:_
- Stay informed about company products, services, and updates.
- Continuously develop and update knowledge of industry trends.
**Qualificatio...