Join L’Occitane en Provence as a B2B Customer Service Associate, overseeing operations that guarantee exceptional service to US and Canadian customers. Utilize your supply chain knowledge in a meaningful role.
This position requires a proactive individual with 1-3 years of experience in supply chain management or customer service. You will be responsible for managing customer inquiries, processing orders accurately, and ensuring timely delivery. Collaborating across teams will enhance the customer experience while maintaining key performance indicators for order fulfillment.
Key Responsibilities:
• Manage daily operations of B2B customer service
• Address customer inquiries and resolve issues promptly
• Process orders efficiently, ensuring compliance
• Optimize order fulfillment processes for better service
• Support team members and foster a positive work environment
Requirements:
• Bachelor’s degree in relevant field
• 1-3 years of experience in customer...