Join Herc Rentals as a Customer Accounts Specialist, focusing on B2B relationships and account collections in Etobicoke, ON. Engage with clients to ensure timely payments and maintain strong partnerships.

This specialist role entails managing accounts from billing through to payment resolution. You will cultivate relationships with customers and internal teams while addressing payment issues with urgency. Your problem-solving skills will be key in improving processes and communication.

Key Responsibilities: • Initiate customer contacts for payment follow-ups • Process billing adjustments and resolve discrepancies • Assess risks regarding account suspension or order holding • Elevate serious account issues to department heads • Assist in collection-related projects and process enhancements

Requirements: • Bachelor’s degree preferred; 3-5 years’ experience in Accounts Receivable • One year of experience in B2B collections • Strong communication skills and profe...