We are looking for a Author for technical publications to join Ford Business Solutions. The role focuses on coordinating workshop manuals, service labor times, and technical service publications for various vehicle systems, while working closely with suppliers and internal teams to improve repair processes and support dealer operations across Europe.

+ Coordination and creation of service literature (workshop manual) and service labor times for specific vehicle sections. Most likely for Transmissions, AC systems & Interior. This also requires to coordinate the work from our suppliers for service publication.
+ Coordinating and reviewing service literature and service labor time complaints.
+ Creation and publication of TSBs / GSBs (Technical / General Service Bulletins: Dealer Communication).
+ Support feasibility studies of repair instructions and reconciliation of repair processes in order to improve repair efficiency.
+ Link between the EU team and other departm...