Position Details
**Bitcoin Depot** is seeking an **ATM Tech Support Specialist based in Brazil**that will manage the optimal performance of ATM hardware and software in accordance with our standard operating procedures, provide internal and external customer service support to promote customer and end user satisfaction.
- Bitcoin Depot is the largest Bitcoin ATM Network in the world offering users the ability to buy and sell Bitcoin at thousands of BTM and BDCheckout locations._
- We are proud to be an Atlanta Journal-Constitution Top Work Place for 2021 and 2022, the inc 5000, and placing on the ACG Georgia Fast 40 list for two consecutive years. We currently trade on the NASDAQ under the ticker symbol BTM._
**Responsibilities**
- Perform scheduled daily reviews of our ATM hardware and software management platform and identify ATM maintenance needs.
- Review internal and external requests and notifications to support ATM performance and end user service needs.
- Effectively triage ha...