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Position Details
Job Description - Customer interaction (internal /external):
- Conducts and starts EDI connections with external partners.
- Conducts and starts improvements based on user requirements, blueprint design and documentation.
- Performs testing that would lead to correct implementation of an EDI connection.
- Manage EDI incidents raised by the ContiTech locations and implements solutions with the external AMS provider or IT System Interfaces of ContiTech
- Raises BMC EDI changes, based on incidents or partner request.
- Change and incident management in BMC.
- Uses the Global mailbox -
- Interacts across all organization levels comfortably with internal customers, technical support resources, and external business partners such as: Customers, Banks, Freight Forwarders, and vendors for any EDI related topics.
- Participation in IT and business projects that requi...