• Full‑time
• Rank: Associate Director
• Employment Type: Permanent Full Time
• Compensation: CAD 76,118 - CAD 111,639 - yearly

Job Description

Objectives and Responsibilities:

• Working closely with the Client Operations team in Canada to ensure optimum system usage and remediation of system configuration / processing methodology where required.
• Working virtually and globally to deliver a consistent service to internal and external stakeholders irrespective of their location or time‑zone.
• Support Product lead on Product roadmap items including system integrations, platform enhancements, and new acquisitions as needed.
• Keeping up to date on the latest system innovations and delivering same where appropriate.
• Collaborate with Client servicing teams to ensure consistency of service delivered.
• Support the business development and Client Integration teams to attract new busi...