Elevate the customer experience as the Associate Director of Partnerships and Concessions at Toronto Pearson Airport. Lead operational excellence and partnership management while driving revenue growth in a dynamic hybrid work environment.
Reporting to the Director of Concessions and Partnership Development, this leadership role is essential for enhancing Toronto Pearson's non-aeronautical revenue exceeding $175M. You will optimize performance across duty free, retail, food and beverage, and strategic partnerships while focusing on compliance and customer satisfaction. Strong financial acumen and proven leadership in complex commercial environments are essential for success.
Key Responsibilities:
• Optimize concessions and partnership program performance
• Act as senior relationship manager for key partners
• Drive commercial revenue growth through collaboration
• Manage complex portfolios including budgets and forecasts
• Ensure tenant performance adheres to servi...