Business Function

Group Technology enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group Technology we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Production Support & Incident Management: Provide expert-level support for critical trading applications, addressing BAU (Business As Usual) issues for Front Office, Back Office, and Finance users. Lead incident response, troubleshoot complex technical and functional issues, perform root cause analysis, and implement effective long-term solutions to prevent recurrence.
• Reliability & Performance Optimization: Design and implement solutions to improve system reliability, availability, scalability, and performance of trading pla...