Lead customer service excellence as an Assistant Store Manager in Replenishment. Oversee team performance, manage complaints, and enhance store operations for improved business results.
In this key leadership role reporting to the Store Manager, you will provide outstanding customer service while guiding your team. Your responsibilities include resolving customer complaints, coordinating with buyers for inventory, and encouraging employee development. Additionally, you will plan successful events while ensuring safety and compliance standards are met.
Key Responsibilities:
• Act as a role model for customer service
• Manage and resolve customer complaints effectively
• Oversee team performance and career development
• Coordinate with buyers for efficient inventory purchase
• Plan and implement store events successfully
Requirements:
• Excellent communication and presentation skills
• Detail-oriented with strong problem-solving abilities
• Ability to wor...