Looking for the hotel experienced applicants well versed with local authorities, good customer relations and preferably able to communicate in local language/s.
Main Duties
Administration
- Checks and accounts for all inventories in the Security Office.
- Records all occurrences of security interest in the log book for the information of the security personnel and management.
Customer Service
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
- Maintains positive guest and colleague interactions with good working relationships.
Operational
- Through hands-on management, supervises closely all Security Guards in the performance of their duties in accordance with Hotel Policies & Procedures and applicable laws.
- Ensu...