Kolonaki 8 Design Suites & Lofts is seeking to hire an experienced and detail-oriented professional to join our team as an Assistant Operations Manager.
The Assistant Operations Manager supports the day-to-day operations of the property, ensuring high standards of guest satisfaction and smooth operational flow.
This role supports the Operations Manager and works with the wider team.
Responsibilities
Guest Services: Manage guest inquiries, requests, and concerns professionally via phone and email Concierge Services and guest support throughout the stayProblem Resolution: Handle guest issues efficiently and with discretionCoordinate with housekeeping, maintenance, and external partners to ensure operational standards are metMonitor operational processes related to check-ins, stays, and check-outs Ensure smooth daily workflow and compliance with company standardsAvailabilit...