Drive excellence at InterContinental Toronto Centre as an Assistant Manager of Food Services. Oversee top-notch operations and ensure memorable dining experiences for all guests.
This position plays a vital role in assisting the Food and Beverage Manager and managing daily operations within food outlets. You will supervise staff, enforce company policies, and address guest complaints to foster a welcoming atmosphere. Your expertise in service recovery will contribute to total guest satisfaction.
Key Responsibilities:
• Manage shift activities across food and beverage outlets
• Communicate policies to staff and ensure adherence
• Ensure proper training and resource allocation for employees
• Address guest feedback and implement corrective actions
• Secure and maintain inventory and financial transactions
Requirements:
• High school diploma or equivalent; degree in Hospitality preferred
• Minimum of one year supervisory experience in restaurants
• Strong ...