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Assistant Manager - Customer Service

Company: Evonik

Location: Thane, London

Posted: June 14, 2026

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Position Details

Job Title : Assistant Manager - Customer Service

Business Line : Oil Additives

Work Location : Thane

Entity : Evonik India

Purpose of the Position :

  • Responsible for complete order to cash process and interaction with customers related to the process including the wide range of Customer Service activities.

  • Well versed with SAP functionality and activities.

  • Follow trade compliance guidelines in discharge of customer service responsibilities.

  • RESPONSIBILITIES

  • SAP skills- Sales Order processing/ Intercompany Purchase Order processing/ Credit note/ Debit note processing/ Sample processing/ Return Order processing/ Purchase Request booking and follow up status

  • Download Order list report/Inventory report/Overdue report/Credit limit

  • Understand SAP logic and have the ability to find error reason and resolve error in R11

  • Co-ordinate with...