Pacific International Lines (PIL) is seeking a highly motivated and experienced Customer Service Executive to join our team in Buenos Aires, Argentina. The role involves handling customer contracts, ensuring accurate booking operations, and acting as a focal point for sales and service initiatives.

Key Responsibilities

• Download and process daily booking requests to be sent to customers within the required period.
• Handle all customer demands to ensure that requests are promptly attended.
• Ensure routes, weight, POL/PODs, commodities, temperature and all other information are accurate in the PIL system.
• Maintain good communication with other teams such as Documentation and Sales.
• Perform booking amendments and maintenance.
• File customer particulars to maintain consistency in PIL service.
• Follow up on bookings from regular / BID customers to ensure they arrive within the expected timeframe.
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