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Position Details
Description:
Analyst - IT Support
(based in Warsaw)
What is in it for you?
Work with colleagues across geographies in a global environmentWork from office 5 days a weekEmphasis on work/life balanceFlexible working hoursAttractive benefits package (including private health care, sports card, life insurance, savings plan, lunch card, language coursesWe will count on you to:
Offer support to colleagues through various channels (In-Person, Phone, Chat & Virtual).Assist in the setup and configuration of laptops, including basic troubleshooting and maintenance of hardware and software.Respond to incidents and requests, escalating issues as needed.Communicate proactively with colleagues regarding their support requests.Help reconfigure laptops and perform basic tune-up services as required.Document all issues according to...