Advance your career as an Analyst in Modern Workplace and Platform Services at Air Canada, North America's Best Airline. Focus on standardizing corporate processes while enhancing user experience across IT operations.
In this role, you’ll support the standardization of Air Canada’s procedures, serving as a primary contact for corporate standards on desktops, mobile devices, and conference rooms. Your expertise will help monitor process compliance, collaborate with various teams, and provide level-2 support for device-related issues. You will also maintain essential documentation while ensuring customer satisfaction.
Key Responsibilities:
• Standardize processes in collaboration with teams
• Act as the primary contact for corporate standards
• Manage communications for terminal deployments
• Provide level-2 support for device issues
• Write and maintain process documentation
Requirements:
• 3-5 years of IT or operations experience
• Strong organizational sk...