Join Akamai as a Security Consultant II, a crucial role in our Global Web Security team. Focus on delivering tailored security solutions and proactive customer support to enhance user experience.
As a Security Consultant II, you'll be the go-to contact for clients, ensuring seamless integration of security services while maintaining optimal engagement. You'll work alongside diverse teams to adapt solutions based on real-world use cases. Your contributions to project methodologies and quality improvements will significantly impact our overall service effectiveness and customer satisfaction.
Key Responsibilities:
• Centralize customer contact for service delivery
• Cooperate with teams to adapt to customer needs
• Participate in projects for enhanced service quality
• Review integration efficiency and customer engagement
• Identify areas for service enhancement and improvement
Requirements:
• 5 years in a relevant IT role
• Bachelor’s degree or equivalent ex...