Elevate your career as a Business Systems Analyst focusing on AI solutions, with remote work based in Toronto, Ontario. This role emphasizes translating business needs into effective technical systems for modernization projects.
In this role, you will be crucial in linking high-level business requirements with technical execution, particularly for Agentic AI initiatives. Your responsibilities include defining integration requirements, assessing platform capabilities, and creating documentation to support seamless data flow within Amazon Connect. Collaboration across teams will ensure that solutions meet customer expectations and technical challenges.
Key Responsibilities:
• Translate functional requirements into system specifications
• Define integration and data flow requirements
• Facilitate discussions between analytics and technical teams
• Assess requests against Amazon Connect capabilities
• Maintain documentation for technical processes and flows
Requirem...