Position Title: AI Business Analyst / Analista de IA y Automatización
Location: Guadalajara Jalisco, Hybrid Working Scheme (Providencia Office)
English Advanced

Summary

This role will support the enterprise adoption of Generative AI, M365 Copilot, and AI-driven analytics capabilities.

The Analyst – AI & Analytics will act as a front-line enablement and support resource, helping business users leverage AI tools to accelerate insights and productivity.

The position plays a critical role in enabling Hershey’s vision of real-time, self-service, AI-powered decision-making across the enterprise.

Major Duties/Responsibilities: 

50% AI Enablement & User Support
• Provide front-line support for M365 Copilot, Power BI Copilot, and AI tools, acting as first responder for user questions and issues