Join the Government of Alberta as a Senior Service Designer, primarily remote, and engage in cutting-edge digital transformation projects. Drive service innovation through user-centered design practices and Agile methodologies.

The Digital Design and Delivery division at the Government of Alberta is hiring multiple Senior Service Designers to spearhead modernization efforts. This role involves working closely with cross-functional teams, enhancing services for citizens, and conducting qualitative research. You'll focus on user experiences across various channels including web and mobile.

Key Responsibilities:
• Analyze and design service experiences using human-centred methods
• Facilitate user interviews and co-design workshops
• Develop journey maps and service performance metrics
• Collaborate in Agile teams for continuous improvement
• Support service transformation and organizational change

Requirements:
• ...