**Job Description**

**Hybrid:** for this position is required to be on site 3x/week

**About the Role** :
Join a dynamic environment supporting projects for past model parts within Customer Care & Aftersales (CCA). You will develop and implement solutions to drive revenue, ensure parts availability, and meet customer needs.

We are looking for a customer-focused professional who can deliver outstanding experiences and contribute to long-term customer loyalty.

**What you will do (responsabilities):**

+ Manage engineering activities and support cross-functional projects to drive CCA retention and profitability
+ Analyze and resolve service issues, engineering changes, and customer inquiries
+ Identify opportunities for parts optimization (supersession and de-proliferation)
+ Collaborate with internal partners (Supply Chain, Purchasing, Engineering, Quality, etc.)
+ Support development of service strategies and subsystem service p...