Join as Aftersales Leader, overseeing logistics, technical support, and quality management in Canada. Optimize operations and enhance distributor relationships for superior service.
As the Aftersales Leader, you will focus on critical aspects of aftersales, including inventory safety, warranty management, and quality monitoring. Your 8 years' experience in after-sales service, particularly within the automotive sector, will enable you to develop effective training programs and manage a proactive team committed to customer satisfaction.
Key Responsibilities:
• Ensure parts availability and manage logistics effectively
• Oversee technical support and repair management
• Manage warranty processes for various distributors
• Monitor service network performance and quality
• Lead training and development initiatives for teams
Requirements:
• Bachelor’s degree in Business or Engineering
• At least 8 years in after-sales service roles
• Proven experience with c...