Become an Advisor for Mechanical Services at OPENLANE, specializing in administration, estimates, and top-notch customer service while coordinating with skilled technicians.
This role involves initiating customer interactions, managing repair quotes, and ensuring timely workflow for OPENLANE’s automotive team. We’re looking for candidates with 2-3 years of advisory experience who can manage multiple customer requests efficiently. Your attention to detail will enhance our service quality.
Key Responsibilities:
• Handle customer inquiries and service requests efficiently
• Assess and quote necessary mechanical repairs
• Craft and monitor repair orders for precision
• Consult with technicians on service diagnostics
• Execute various administrative functions in the shop
Requirements:
• 2-3 years’ experience as an Automotive Service Advisor
• Strong communication and customer relation skills
• Efficiency in handling diverse requests
• Basic mechanical kno...