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Advisor - Complaints Handling

Company: Kirkens Nødhjelp

Location: oslo, London

Posted: June 11, 2026

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Position Details

Kirkens Nødhjelp/ Norwegian Church Aid
Norwegian Church Aid ('NCA') is one of the largest aid organisations in the Nordic region. Together with our international network and partner organisations in the ACT Alliance we are able to reach millions of people each year and help make a positive difference around the world. We are determined to work towards eradicating injustice and we therefore work with advocacy, long-term development in local communities and providing emergency assistance.
**Advisor - Complaints Handling**
**Norwegian Church Aid (NCA)**
**Purpose of the role**
**Main responsibilities**
**Investigation management**
- Lead and conduct Head Office investigations into _Other Misconduct_ cases, including workplace misconduct and breaches of organisational standards
- Plan and manage investigations, including defining scope and methodology
- Collect, review, and assess evidence, conduct interviews, and ensure proper documentation of all investigation ...