Job Purpose

Disseminates information, delivers services to candidates, clients, and the public, and provides routine responses to escalated inquiries in a timely and efficient manner. Monitors and processes the workflow of daily messages and phone calls. Provides a wide range of confidential administrative and technical support to the Team Lead and Manager, Licensing Process and Experiential Training Programs.

Qualifications

• Requires completion of a 3-year college program in Business, Administration, or a related discipline.
• A minimum of 2 years of experience providing administrative services, preferably in a customer service‑oriented environment.
• Professional knowledge:
  • Solid understanding of Law Society policies, regulations, and mandate.
  • Administrative support services.
• Technical skills:
  • Microsoft Office Suite / 365 (Word, Excel, PowerPoint, etc.).