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Administrative Client Service Representative Role

Company: Waypoint

Location: nanaimo, London

Posted: June 01, 2026

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Position Details

Become an integral part of our team as an Administrative Client Service Representative in Financial Services at our Nanaimo location. Engage with clients and facilitate smooth administrative operations daily.

This onsite position supports Financial Advisors through effective communication and management of client files. You will handle meeting preparations, administrative tasks using industry software, and ensure clearance and confidentiality of sensitive client information.

Key Responsibilities:
• Assist with client experience and office operations
• Provide daily support via phone, emails, and in-person interactions
• Conduct administrative duties related to investments and insurance
• Coordinate with insurance carriers for file management
• Update and maintain accurate client information in CRM

Requirements:
• Two years of administrative experience required
• Strong knowledge of MS Office tools
• ...