Account Officer Duties and Responsibilities
Maintain up-to-date client account records in accordance with financial policies.
Reconcile bank statements, receivables, and payment ledgers monthly or as needed.
Monitor outstanding balances, issue payment reminders, and track collections.
Assist in preparing account summaries for management reporting and client presentations.
Verify transaction documentation, contracts, and receipts for compliance.
Support internal audits through organized records and error-free reconciliation data.
Process account adjustments, refunds, or corrections as authorised.
Liaise with clients regarding invoices, billing disputes, or payment confirmations.
Coordinate with accounting, finance, and compliance teams on record-keeping standards.