The NMAC AM Analyst is responsible for multiple back-office activities related to titles, citations, customer letters and other post-sales actions that could be initiated by customers. With a 48-hour work week, the analyst is expected to take on an assigned workflow and complete it to the highest quality.
Responsibilities - Complete daily activities without carry over.
- Maintain effective communication with your team and senior lead to receive improvement opportunities to work on.
- Detect and propose improvements to processes and systems in use.
- Maintain assigned quality and productivity indicators.
- Be willing to seek new opportunities for personal development and adapt to changes that may arise due to the department's needs.
- The G08 analyst will be able to process most of the activities assigned to the department; except for activities related to citations, ID theft and batches posting.
Requirements