Account Payable Representative RBS
Responsible for the daily accounting activities of the business, with a primary focus on accounts receivable and customer service.
Main Responsibilities
- Assist with credit card payment processing, troubleshoot online payment issues through Bill Trust, and apply all payments/credits to the correct customer accounts, either by phone or email.
- Coordinate with the corporate office regarding customer refund requests for duplicate or overpayments.
- Coordinate the application of unapplied payments together with the Accounts Payable/Accounts Receivable (AP/AR) group at the corporate office.
- Settle outstanding payments on customer accounts or COD (Cash On Delivery) accounts.
- Follow up on inquiries received from SGS businesses and customers related to payments, collections, or billing issues.
- Oversee Accounts Payable/Accounts Receivable tasks, including but not limited to: