Become an Account Manager focused on freight logistics. Maintain customer satisfaction through effective communication and efficient issue resolution within a structured environment.
This position revolves around daily account operations, emphasizing customer service, problem-solving, and relationship management. You will liaise with customers and teams to ensure all shipments are tracked accurately, and that all necessary paperwork is completed and filed systematically. Proactively identifying and resolving potential problems will be part of your daily responsibilities.
Key Responsibilities:
• Foster relationships with key customers
• Provide timely updates on shipment statuses
• Collaborate with teams to track and manage deliveries
• Handle and resolve customer complaints efficiently
• Maintain thorough documentation of operations
Requirements:
• At least 2 years of relevant experience at a 3PL
• Experience with freight forwarders is a must
• Strong k...