We are looking for an Account Manager Bilingual to manage and process client communication needs, ensuring efficient internal coordination and timely delivery of content projects with high customer satisfaction.

Responsibilities

• Receive requests and requirements to execute assigned client content projects.
• Maintain direct daily communication with clients, acting as a liaison between departments to ensure the successful completion of content requests.
• Monitor all processes to guarantee timely task assignments within the team.
• Develop in-depth knowledge of the client’s business, project scope, deadlines, negotiations, and service processes, as well as other areas involved in project execution.
• Understand the operations of different departments to effectively guide and connect clients with the appropriate teams for optimal service.
• Oversee the entire process from request reception, guidance, tracking, execution, and c...