Position Overview:

As an Account Manager/Customer Service Representative, you'll be part of our Consolidated Aerospace Manufacturing team working as an on-site employee at our Berea, OH location.



Key Responsibilities:

' Develop strong relationships with key customer contacts.

' Enhancing customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all client needs appropriate to their business.

' Develop, review, and maintain a customer scorecard to address any positive or negative facts about the customer accounts.

' Identify customer needs and wants for product, service, and support; design new programs or initiatives that are customer-specific to enhance the profitability of customer and company.

' Collaborating with management on sales goals, planning, and forecasting.

' Become a subject matter expert on our products, processes,...