Account Executive

Location: Grays, Essex

Hours: Monday to Friday, 9:00am - 5:00pm

Salary: £36,750 per annum

Benefits: 20 days + bank holidays, pension scheme and on site parking

We are seeking a proactive and customer focused Account Executive to join our client's busy Customer Services team. Reporting to the Customer Services Manager, you will play a key role in delivering an exceptional customer experience while supporting operational efficiency across the business. This is an excellent opportunity for someone with strong customer service experience who thrives in a fast paced environment and enjoys building relationships and solving problems.

Key Responsibilities

Handle inbound calls, process orders, and respond to customer enquiries via a case management system
Perform general administrative duties and support day-to-day operations
Maintain accurate customer records and ensure all information is up to date
Identify opportun...