Offering a competitive sign on bonus to the hired candidate. Please discuss with the hiring manager or recruiter for more details.

The Ambulatory Access team member is an experienced, patient-focused service representative who engages patients, families and referring providers throughout the patient care continuum through various forms of communication, including telephone, electronic messaging, and virtual workflows. This role is responsible and accountable for complex patient scheduling, record retrieval, follow-up communication, and related tasks to ensure the patient is seen by the right provider at the right time with the right records.

This team member serves as a primary point of contact for patients, referring providers, and Health System departments requesting single, multiple, and coordinated appointments to ensure an optimal patient experience. The Ambulatory Access Associate actively participates in issue resolution, process improvement initiatives, and su...