Link-Worldwide located in Mexico, Estado de México, Valle de Chalco Solidaridad is seeking IT support professionals to deliver global technical support 24/7. Candidates should troubleshoot hardware, software, and network issues while effectively managing service requests through ITSM tools like ServiceNow.

The ideal candidate must have a technical diploma in IT, alongside 2-4 years of relevant experience and expertise in both Windows and macOS platforms, with proficiency in tools such as Microsoft Teams and Zoom.